News from Brow Lounge

News from Brow Lounge

Dear Brow Lounge friends,

We are so grateful to have had our doors filled with amazing clients like you all summer long!

Since appointments can be very limited during peak hours, we respectfully want to make you aware of a policy change that we believe will help serve you and your beauty needs to our best capabilities.

In order to provide all of our clients with the

excellent customer service you have come to know and love over the years, we will be

removing our past deposit policy and maintaining a firm 24-hour cancellation policy going forward. All cancellations or rescheduled appointments within less than 24 hours notice will result in a 50% service charge to your credit card. This policy will include any “no-show or no-call” appointments. By booking an appointment with us, you are accepting the conditions of our cancellation and rescheduling policy.

Our intention is that this policy will help us to be the most efficient in getting to each request and customer service need at Brow Lounge daily.

Thank you for your continued patronage. We look forward to assisting you with the very BEST in beauty!

Brow Lounge takes everyone's health and safety very seriously and we want you to be confident in your choice to visit us for your beauty services. We continue to schedule additional time for each of our clients to allow for extra cleaning and to assist in managing our salon's capacity of occupants. Health checks are being performed with our employees and our clients so please expect a quick temperature check when you enter the salon. Our HEPA air purifiers are running all day during business hours along with our windows and doors are also kept open to ensure proper fresh airflow. We are also performing touchless transactions wherever possible. You can safely save your credit card information in your profile when booking with us online to ensure a touchless transaction during your visit. We do ask that you arrive to your appointment alone. We are not able to accommodate children who are not receiving a service or pets into the salon.

Lastly, if you have any symptoms of any communicable disease within the last week, we ask you to kindly reschedule your service with us. You may visit our cancellation policy by clicking below.

We thank you for your continued support and trust as we keep Brow Lounge a safe place for all!